Payroll Operations Manager

PAYDAY Workforce Solutions has rapidly become Southern California's preferred human capital management solution, offering a superior software platform while delivering outstanding customer service and maintaining excellent client retention.  PAYDAY Workforce Solutions is, as founding partner of the iSolved network, fundamentally changing the way businesses manage their personnel through a single database software solution that includes payroll and tax, human resources, time and attendance, benefits administration and onboarding.

Position Summary:

The Payroll-Operations Manager is responsible for overseeing the daily activities of various departments including Operations, Benefits, HR, and Implementation. The Manager must ensure procedures are followed and processes are completed timely, accurately and efficiently.  The Manager will have to create processes and procedures for various departments and must be able to problem-solve and think through solutions in order to resolve issues effectively. The  Manager also leads and develops the Management team, and supports them in escalated issues. 

This position also works with the Sales team to ensure smooth processes between Operations and Sales departments, and with the President to make improvements to the company overall.  The  Manager will provide internal staff direction on analyzing and resolving escalated software and procedural issues.  In addition, this position manages special projects, including organizing teams and delegating responsibilities required for completion.

Main Job Tasks and Responsibilities

• Oversee and manage Operations, Benefits, HR and Implementation departments
• Participates in formulating and administering policies and procedures
• Review analysis of activities, costs, operations and forecast data to determine department progress towards goals and objectives
• Oversee daily operations to ensure accuracy and timeliness
• Approve exceptions and provide support on client issues
• Troubleshoot daily operations situations, including payroll and tax issues, and ACH issues
• Work with Operations Manager to resolve technical issues in payroll software
• Verify confirmation of ACH files daily
• Point of contact for personnel questions, concerns and suggestions
• Develop training and training schedules to improve productivity and reduce errors, maximizing the EDD training program resources
• Work with ancillary vendors on client accounts, reporting and issues
• Work with managers to recruit, hire and train department employees
• Recruit, select, orient, and train managers, staff and new hires
• Mentor and develop staff with continuous feedback, team-building, correction and discipline
• Terminate underperforming employees
• Accomplish objectives by establishing plans, budgets, and results measurements, allocating resources and reviewing progress continuously
• Represent the entire Operations team and actively participate in meetings with Managers as well as the President, offering suggestions for improvement

Minimum Qualifications (Knowledge, Skills, Abilities):

• College graduate
• Familiar with regulations on payroll earnings, deductions and taxes
• Payroll experience (minimum 2 years), preferably service bureau experience
• Management experience (minimum 2 years); Able to manage and oversee various departments
• Training experience (minimum 2 years)
• Advanced Microsoft Office experience (Excel, Word, Outlook, etc.)
• Knowledge of Evolution and iSolved software highly preferred
• Tech-savvy with ability to learn and master software applications quickly
• Excellent verbal and written communication skills
• Professional, motivated, proactive, driven self-starter
• Strong administrative and clerical skills
• Ability to read, analyze, and interpret data, documents and regulations
• Ability to create and think through processes and procedures for different departments
• Effective problem-solving skills
• Ability to effectively establish rapport, present information and respond to questions
• Excellent organizational, analytical and follow up skills
• Detail-oriented

Current Openings for Payroll Operations Manager Jobs at Payday Workforce Solutions

Job Title	Location	Employment Type

Get Notified of New Jobs at Payday Workforce Solutions